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Scott Zettle has added employees and expanded services at Bend Heating & Sheet Metal Inc. since he bought the company in 1988. After several years of losses following the housing market crash in 2008, business is starting to pick up.
Executive file
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When things heat up, company plays it cool

November 20, 2012 4:00 am

Scott Zettle could have expanded his business, Bend Heating and Sheet Metal Inc., when Central Oregon's red-hot housing market brought record profits to the company in the early and mid-2000s. He could have added more workers, purchased office space, even used some of it for himself and his family. Instead, he put the company's profits away. It turns out saving rather than spending may have kept the ....MORE

Green Guides aim to help keep marketers honest, Candace Bell, the owner of Replenish, an Eco-friendly Organic Salon in Bend, uses hair products without chemicals like ammonia and formaldehyde. She hopes new guidelines will make it easier to pick out authentic green products.
Green
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Green Guides aim to help keep marketers honest

November 19, 2012 4:00 am

The Federal Trade Commission has created new guidelines to help consumers and businesses understand the meaning of green on....MORE

Twinkies become a hot commodity online, A cashier rings up boxes of Hostess Twinkies and Cup Cakes at the Hostess Brands’ bakery in Denver. Boxes of Hostess products are selling far above retail on online auction sites.

Twinkies become a hot commodity online

November 18, 2012 4:00 am

SAN FRANCISCO — Twinkies are being sold on the Internet like exquisite delicacies. Hours after Twinkie maker Hostess....MORE

Handmade gifts galore, Amber Wark, of Bend, right, watches as Megan Wark, 6, and Seth Wark, 8, look through wooden kaleidoscopes for sale at the Holiday Craft and Gift Show on Saturday at the Bend Senior Center. e

Handmade gifts galore

November 18, 2012 4:00 am

Dolls, birdhouses, jewelry and other assorted handcrafted goods filled the Bend Senior Center on Saturday. More than 60 vendors....MORE

Holiday shopping essential: Black Friday apps

November 18, 2012 4:00 am

Retailers expecting a tepid holiday shopping season are pulling out all the stops to attract customers to their stores this year — including embracing the enemy. Big-box stores have come to terms with “showrooming" — when....MORE

Extended warranties: What’s their worth?

November 18, 2012 4:00 am

Q: I would like to comment on your recent take on whether it is worthwhile to buy an extended warranty for a car. Extended warranties are provided by companies that need to earn a profit. In order to do this, they have to collect more money from....MORE

Disaster prep is good business, Jack Lamb, left, of Bloomfield Cooling, Heating and Electric, surveys Laura Giangeruso's home for a permanent standby generator in the wake of Hurricane Sandy in Glen Ridge, N.J.
Mad Max Economy

Disaster prep is good business

• A collection of industries thrive on woes like hurricanes, post-Apocalyptic visions

November 18, 2012 4:00 am

WAUKESHA, Wis. — Folks here don't wish disaster on their fellow Americans. They didn't pray for Hurricane Sandy to come....MORE

American answer to the CR-V, The 2013 Ford Escape is a genuinely competitive entry in the class for compact crossover-utility vehicles.
Review

American answer to the CR-V

November 18, 2012 4:00 am

The Japanese-sponsored Honda CR-V, a compact crossover-utility vehicle famous for its impeccable build quality, cute design and....MORE

Drug shortages, once thought to be temporary, now a fact of life, Jennifer Lacognata, left, was prescribed a liquid vitamin that the manufacturer recently stopped making. She sued the company unsuccessfully to try to compel it to make the drug again. Here, she attends karate class with her daughter in Safety Harbor, Fla.

Drug shortages, once thought to be temporary, now a fact of life

November 17, 2012 4:00 am

Paul Davis, the chief of a rural ambulance squad in southern Ohio, was down to his last vial of morphine earlier this fall when a ....MORE

Christmas tree permits available

November 17, 2012 4:00 am

Forest Service permits to harvest Christmas trees from Ochoco and Deschutes National Forest lands are now available for purchase. Permits cost $5, and can be purchased at Forest Service offices and retail outlets through Central Oregon. Tree permits....MORE

Small-business owners reinvent to survive, Arnulfo Ventura co-founded Coba, a Mexican beverage company. Ventura and his business partner originally called the drink Bonadea, but after showing the drink to a focus group they realized they had to change the way the beverage was packaged and marketed. The rebranded Coba is now sold in Whole Foods stores in Florida and the West.

Small-business owners reinvent to survive

November 17, 2012 4:00 am

NEW YORK — One of the most painful moments small business owners can face is when they realize: It’s not working. It....MORE

FDA releases Red Bull data

November 17, 2012 4:00 am

The government publicly released reports Friday of injuries that cited the possible involvement of Red Bull, the country’s top-selling energy drink, just days after its producer said it was unaware of such cases. The Food and Drug....MORE

Twinkie, ‘cream puff of the proletariat,’ dies at 82

November 17, 2012 4:00 am

Twinkies, the unpretentious, freakishly versatile and seemingly indestructible snack pastry dubbed “the cream puff of the proletariat," died Friday of complications from economic reality. Texas-based Hostess Brands announced it would shutter....MORE

Asthma treatments minus the struggle, Matt Smith and Sarah Cota, co-founders of the Bend-based company JettStream Inc., were inspired by Cota's 7-year-old son, Jett, to create the JettPak , a device that administers medicine to treat Jett's asthma while he sleeps. e

Asthma treatments minus the struggle

• Bend-based startup JettStream makes a device that delivers asthma medication to children while they sleep

November 15, 2012 4:00 am

Tired of making multiple trips to the emergency room each year because of her son's asthma, Bend resident Sarah Cota created the....MORE

Western oil companies face a delicate balancing act as industry booms in Iraq

November 15, 2012 4:00 am

LONDON — The re-emergence of Iraq as an oil-producing powerhouse is sending inevitable ripples through the Middle East and the industry as a whole. The country has surpassed Iran as the second-largest member of the Organization of the Petroleum ....MORE

Starbucks to buy tea company

November 15, 2012 4:00 am

Starbucks wants to make the tea shop as ubiquitous as its namesake cafes. The Seattle-based company said Wednesday that it will pay $620 million in cash to buy Teavana Holdings Inc., which sells high-end loose-leaf teas in 300 shopping mall locations.....MORE

Oregon jobless rate remains flat

November 15, 2012 4:00 am

More indications emerged in October that Oregon’s sluggish economic recovery has slowed even more. The state Employment Department said Wednesday that payroll employment for the month dropped by an estimated 2,400 jobs on a seasonally adjusted....MORE

Splitting an entree: Frugal or cheap?

November 14, 2012 4:00 am

DETROIT — We were in a restaurant in another city far from home. No one could possibly know me. So why not just do this? I asked myself. What do I care what these people think? I’ll probably never see them again anyway. Besides, I scolded....MORE

Chastity Garner is a plus-size fashion blogger for “The Curvy Girl’s Guide to Style.

Plus-size and blazing a new path

• Fashion bloggers become role models for the curvy community

November 14, 2012 4:00 am

Earlier this year, Gabi Gregg, a Chicago fashion blogger who wears a size 18, posted a photo of herself wearing a bikini. It caused such a ruckus that Gregg, 26, was invited on the “Today" show.“The general public is not used to someone my size wearing a swimsuit publicly," she said recently in a phone interview. Gregg is one of an increasing number of plus-size fashion bloggers. These ....MORE

In brief

Be smart about giving gift cards

November 14, 2012 4:00 am

Gift cards can make flexible and easy holiday presents, but it’s wise to know a bit about the company before making a purchase. There are generally two types of gift cards: store-branded cards and all-purpose cards issued by banks or credit....MORE

In brief

Another pop up in the Old Mill

November 14, 2012 4:00 am

Another pop-up store is joining Bend’s Old Mill District for the holidays. A gallery dubbed “mapping contemporary" will open Nov. 14 in the space across from REI. The gallery will feature artists’ work ranging from jewelry to large-....MORE

Kids may mistake detergent for candy, A warning label is attached to a package of Tide laundry detergent packets. Doctors across the country say children are confusing the tiny, brightly colored packets with candy.

Kids may mistake detergent for candy

November 14, 2012 4:00 am

They’re brightly colored, squishy and bite-sized, and may look like candy to young children. And that’s the problem.....MORE

Wind energy advocates work to protect tax break set to expire

November 14, 2012 4:00 am

WASHINGTON — Wind energy advocates have just weeks to save a multibillion-dollar tax break, arguing half the jobs in the industry will be lost if Congress allows it to expire as scheduled at the end of the year. But opponents are boosting their ....MORE

Sliding doors. Seats 7. But don’t call it a minivan, Ford says, Ford’s Transit Connect Wagon has the high roof of the Transit Connect commercial van but borrows a tapered nose and trapezoid grille from Ford’s cars.

Sliding doors. Seats 7. But don’t call it a minivan, Ford says

November 14, 2012 4:00 am

DEARBORN, Mich. — It looks like a minivan. It has sliding doors like a minivan. So why isn’t Ford calling its new....MORE

Revenue guarantees a gamble for small airports

November 14, 2012 4:00 am

COLUMBIA, Mo. — Road-weary travelers forced to drive two hours to St. Louis or Kansas City to catch big-city flights were ecstatic when Delta Airlines announced plans to expand service at a regional airport in central Missouri. University of....MORE

Home Depot profit beats expectations

November 14, 2012 4:00 am

Providing a positive signal for the housing market, the world’s largest home-improvement retailer, Home Depot Inc., reported a better-than-expected fiscal-third-quarter profit Tuesday and raised its outlook for the year. Among its upbeat....MORE

Google: Requests for censorship up

November 14, 2012 4:00 am

Google says government requests to remove content from its search results and other services rose 71 percent in the first half of the year, according to a new report. The owner of the world’s largest search engine said there were 1,791 requests ....MORE

Not your average oatmeal, Patricia Bartelson, co-owner of Straw Propeller Gourmet Foods, started her company in September 2011. Now, she manufactures 15 different flavors of oatmeal from a Redmond warehouse and distributes them throughout the nation and world.
Executive file
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Not your average oatmeal

• Redmond company attributes its rapid expansion to unique flavors, quality ingredients

November 13, 2012 4:00 am

In little more than a year, Patricia Bartelson's oatmeal has made its way into 35 different Central Oregon locations, across the....MORE

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