Leaders with Oregon’s new online health insurance exchange have not yet offered a date at which people may actually enroll in plans, even as its inaugural week draws to a close.

Cover Oregon’s rollout on Tuesday coincided with news that technical glitches in the portal that determines peoples’ eligibility for tax credits and policies would prevent enrollment for an unforeseen amount of time. Currently, people can browse plans on the site and receive a preliminary estimate of their eligibility, but can’t actually enroll.

On Friday, about a dozen of the exchange’s tech gurus were still in “triage mode” working to get the site ready to enroll Oregonians with plans, Cover Oregon staffer Onofre Contreras told stakeholders. He said enrollment won’t begin until later in October.

“I can’t give you a date by which the technical issues will be fixed,” he said. “We’ll do it. We just don’t know when.”

The exchange’s first open enrollment period runs from Oct. 1 to March 31, 2014. Enrollees have until Dec. 15 to sign up for coverage that would begin Jan. 1.

In the exchange’s first few weeks, only certified insurance agents and “community partners,” select groups trained in Cover Oregon’s system, can enroll people into plans. At a yet unspecified date near the end of October, the site will open to all Oregonians who want to sign up for coverage.

So far, Cover Oregon has seen more than 100,000 visitors to its website, spokesperson Michael Cox said at Friday’s meeting. The exchange’s call center also took more than 300 calls on the exchange’s first day.

Cover Oregon will report such numbers at “regular intervals” moving forward, but not on a daily basis, Cox said.

In Bend, the list of people certified to help enroll Oregonians through the exchange is mostly insurance agents, but no agencies that work directly with the homeless. That means homeless shelters will need to partner with insurance agents who can assist their clients, said Heather Carlin, a Bend insurance agent who already provides insurance for the local shelter Bethlehem Inn and now will also help its clients sign up for Cover Oregon.

Even some of those who browsed plans to get an idea of their eligibility found the process confusing.

Bend resident Debi Stangeland got together with a group of fellow moms to get a head start on learning their options. It wasn’t until she met with her insurance agent Friday that she learned all of their assumptions about the plans were inaccurate.

“They tried to make it really simple, but it’s not a simple thing,” said Stangeland, who needs a plan for herself, her husband and two kids. “I just would not have figured it out, and I’m a well-educated, smart person.”

Stangeland, 43, is poised to enroll in a plan through Moda Health — her family’s current provider — that costs double what she currently pays. It’s a better plan, she said, but not a steal by any means.

Friends around the country have told Stangeland their premiums have either doubled or tripled, she said.

“I haven’t talked to one person yet that says they’re getting a better deal.”