Twitter dynamos offer word of God’s love

Published 5:00 am Saturday, June 2, 2012

Why are some tweets more popular than others?

When a Twitter staff member set out to answer that question 10 months ago, he thought the answer would emerge among posts from NBA players, politicians or actors. Instead, he found a mystery: a set of messages that were ricocheting around Twitter, being forwarded and responded to at a rate that was off the charts.

“They were punching way above their weight,” said Robin Sloan, who discovered the anomaly but did not recognize the names behind the messages.

Joyce Meyer, Max Lucado and Andy Stanley were not well known inside Twitter’s offices. But they had all built loyal ranks of followers well beyond their social networks — they were evangelical Christian leaders whose inspirational messages of God’s love perform about 30 times as well as Twitter messages from pop culture powerhouses like Lady Gaga.

Fifteen percent of adult Internet users in the United States are on Twitter, and about half of those use the network every day, according to a report published this week by the Pew Research Center. But Twitter is always looking for ways to add new users. And so, with this new insight, the company sent a senior executive, Claire Diaz-Ortiz, on a mission: to bring more religious leaders into the Twitter fold.

“We had looked at different groups, like CEOs and high-level executives, thinking, oh, do we need to spend more time with them?” she said. “And then this religion thing popped up.”

Last month, Diaz-Ortiz — who has an MBA from Oxford, and whose many years abroad include work at a Christian orphanage in Kenya — moved from San Francisco to Atlanta to be closer to the evangelical leaders she would be calling on. With religious leaders, she said, “it’s so much about being at the table and breaking bread with folks.”

Now she spends half of her time on the road, offering training, analytics and help to swat away impostor accounts, as well as encouraging leaders to be less promotional and more personal in their posts. Twitter has offered similar support to celebrities and athletes since the company’s founding.

“Pastors tell me, Twitter is just made for the Bible,” Diaz-Ortiz said.

It’s close. On average, verses in the King James Version are about 100 characters long, leaving room to slip in a #bible hashtag and still come in under the 140-character limit.

And proverbs are powerful draws on Twitter.

Consider this post in April from Bishop T. D. Jakes: “Your words will tell others what you think. Your actions will tell them what you believe.”

His message was forwarded 2,490 times — just shy of the 2,491 retweets that the pop singer Katy Perry generated the same month with this message to her fans: “Sometimes jet lag makes me feel like a cross eyed crack head #muststayawake.”

Both messages performed remarkably well. But there was a key difference: Jakes has 450,000 followers, while Perry has 20 million.

Voices less famous than Jakes also benefit from this “engagement” effect, suggesting that it is driven less by fame than by the inspirational content of the messages.

Ann Voskamp, a mother of six who lives on a farm in Ontario, is one of those voices. Her book “One Thousand Gifts,” about moments of everyday grace, started a Twitter conversation that is still going 18 months after its publication.

Under the hashtag #1000gifts, readers share their own moments, like “seeing the beauty in the mess” and “sitting down at the table to eat dinner as a family.” Dozens of #1000gifts posts are still sent every day.

Voskamp says the network is successful as a source of spiritual support because it is tailor-made for today’s culture. “In a fast world, they get what they need from that one little tweet,” she said.

While many ministers say that Facebook is better for staying in touch with church members, Twitter can connect Christian leaders to new audiences.

In particular, women — like Voskamp and Lysa TerKeurst, author of the book “Made to Crave,” about women’s relationships with God and food — have found Twitter surprisingly effective for building influence outside traditional church hierarchies, in a way that they say would not have been possible 10 years ago.

Despite these advances, many religious leaders say spiritual humility can be lost in efforts to “build a platform,” leaving some to wonder if there are dangers in relying too much on public conversation for matters of the soul.

Jeanne Stevens has wrestled with the same issues in her ministry. With her husband, she started a church, Soul City, in Chicago that has had an immediate payoff from Twitter.

Lauren Kirkland, 28, of Fort Wayne, Ind., read about the church on Twitter, and she is uprooting her life to join it in a few months.

“My life has changed because of it. I know that sounds kind of hokey, but it truly has,” Kirkland said. “Twitter opened my eyes to something that was bigger.”

Still, her new pastor, Jeanne Stevens, said she was trying to understand the fine line between an inner spiritual life and a very public Twitter feed.

Stevens noted that there was a passage in the Scriptures in which Mary, upon learning from an angel that she was going to have a baby, “pondered these things in her heart.”

It is a line that Stevens said she thought of often in the age of Twitter: “How do you know the difference when you should ponder something in your heart versus when you should tweet it?”

The advice that Diaz-Ortiz offers is simple.

“Do unto others as you would have them do unto you,” she said, pausing to add, “on Twitter.”

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