What is the Aging and Disability Resource Connection of Oregon?

The ADRC is a highly visible, trusted source for unbiased information and assistance as well as decision support for seniors and people with physical disabilities, their families and caregivers. ADRC professionally trained Information and Assistance Specialists not only provide the information, but actually connect consumers directly to the agency or service and follow up to insure they are satisfied.

ADRCs also provide options counseling to consumers to assist them in determining what care options best fit their needs and preferences. Together consumers and Options Counselors weigh the pros and cons of each option based on the consumer’s circumstances, preferences, and resources. The consumer can then make an informed decision about long term services and supports that meet their personal goals.

Who will be served by the ADRC?

The ADRC serves individuals and families facing or anticipating that someday they will need information about services to support living independently. Regardless of income, services provided by the ADRC will be available to all. Information Specialists and Options Counselors will provide information and support for both public benefits and private pay service options.

Will it cost any money to use the service?

No, ADRC core services are provided at no charge. Donations are accepted. At some point, there may be fees assessed for services beyond the core set of functions available from the ADRC.

What difference will an ADRC make?

Having a highly visible, well promoted and trusted resource for individuals and families both in crisis, as well as for those who are planning for life changes will be invaluable. Consumers can trust that there will be uniform and consistently applied quality standards and assessment of the services delivered by the ADRC. The ADRC will fill the gap for a variety of people who are not currently served by the existing system, for example, guidance to successfully transition between a hospital or skilled nursing facility stay and home.

Where will the ADRCs be located?

The ADRC will be both hi-touch and hi-tech with information available via a website, by phone and in-person. ADRCs must be located in the most practical and accessible places for consumers. Locations may include: hospitals and medical clinics, store fronts, malls, faith-based facilities, senior centers, existing social services access points and co-housed with other like services. The website for ADRC of Oregon is www.adrcoforegon.org and the toll free phone number is 1-855-ORE-ADRC. In the Central Oregon area, consumers can call directly at 541-678-5483.