Safeway’s untested claims help shape health care reform
Published 4:00 am Thursday, January 28, 2010
WASHINGTON — It’s a seductively simple solution to rising health care costs. Require workers to pay higher premiums if they flunk tests for measures such as weight, blood pressure and cholesterol. Then, bingo: You not only get a fitter work force, you slash medical expenses.
Politicians of both parties have embraced that idea and expanded upon it in the Senate reform bill, inspired largely by the claims of Safeway CEO Steven Burd, who says he has set an example for employers nationwide by rewarding employees for healthy behavior.
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“Safeway designed just such a plan in 2005 and has made continuous improvements each year,” Burd wrote in The Wall Street Journal. “The results have been remarkable … our health care costs for four years have been held constant.”
If only that were true.
In a legislative debate filled with misconceptions, few rival the myth about Safeway, which has become the poster company for a provision that big employers and insurers covet. The supermarket chain’s story shows how the untested claims of interest groups can take on a life of their own and shape national policy.
As the House and Senate work to meld their bills, the Senate’s “Safeway Amendment,” which would more than double the potential rewards and penalties tied to wellness tests, has become a point of contention.
Business groups have pushed for the increase, arguing that financial incentives encourage workers to take responsibility for their health. Opponents such as the American Heart Association and the American Cancer Society say the provision would undo a central element of reform: the promise that people’s insurance premiums would no longer be influenced by their health status.
Rewarding or penalizing people based on wellness tests may save money over the long run, but Safeway hasn’t proved it. Meanwhile, based on 2009 data, if the Safeway Amendment becomes law, American families with average health benefits could have $6,688 a year riding on blood tests and weigh-ins.
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But a review of Safeway documents and interviews with company officials show that the company did not keep health care costs flat for four years. Those costs did drop in 2006 — by 12.5 percent. That was when the company overhauled its benefits, according to Safeway Senior Vice President Ken Shachmut.
The decline had nothing to do with tying employees’ premiums to test results. That element of Safeway’s benefits plan was not implemented until 2009, Shachmut said.
After the 2006 drop, costs resumed their climb, he said.
Even as Burd claimed last year to have held costs flat, Safeway was forecasting that per capita expenses for its employees would rise by 8.5 percent in 2009. According to a survey of 1,700 health plans by the benefits consultant Hewitt Associates, the average increase nationally was 6.1 percent.
Today, costs are slightly higher than in 2005, Shachmut said.
So when Safeway said it had flatlined costs since 2005, “we defined that, you might say, loosely,” he said. “Perhaps a more precise way to say it is that our costs today on a per capita basis are essentially the same as they were in 2005.
“But by our internal definition, that’s, that’s flatlining.”
As for the steep increase in Safeway’s expenses last year, the first year of its “Healthy Measures” incentive program, “we frankly did not have as much control over things as we should have,” Shachmut said.
Burd’s assertions about the program’s success made him a rock star on Capitol Hill. He pressed his case in briefings for Senate Democrats and Republicans and in a May meeting with President Obama. Leading policymakers have cited Safeway as a model.
In a June speech on the Senate floor, Minority Leader Mitch McConnell, R-Ky., said: “The Safeway program has proven so successful that the company wants to increase its incentives for rewarding healthy behavior. Unfortunately, current laws restrict it from doing so.”
And Sen. John McCain, R-Ariz., in an August town hall meeting, said: “You know, there’s a guy who’s gotten pretty famous lately, and he’s the CEO of Safeway. … Safeway’s health care costs have gone down. Why can’t we adopt that on a national scale? Why can’t we reward people for practicing wellness and fitness?”
Obama has repeatedly invoked Safeway’s approach.
“It’s a program that has helped Safeway cut health care spending by 13 percent and workers save over 20 percent on their premiums,” he told the American Medical Association in a June speech. “And we’re open … to doing more to help employers adopt and expand programs like this one.”
When Obama delivered those remarks, the program was less than 6 months old, and by Safeway’s own analysis the spending in question was on the upswing.
Today, employers can give workers any amount of money for participating in wellness programs. But there are limits on incentives tied to results — actually losing the weight or kicking the habit.
Under a regulation advanced during George W. Bush’s administration, incentives conditioned on meeting wellness targets are limited to 20 percent of the premium — including employer and employee contributions to the premium. The Safeway Amendment would allow employers to increase the stakes to 30 percent, and it would give federal officials license to raise the limit to 50 percent. It would also allow insurers to use the same approach. Employers and insurers would be required to make exceptions for people with extenuating medical circumstances.
It would be difficult for premium incentives to drive overall trends for Safeway’s work force of about 200,000, because, according to company spokesman Brian Dowling, the program has been open to only 28,000 employees — generally office workers rather than store personnel covered by union contracts. About 17,000 to 18,000 have enrolled.
In assessing the economic impact of incentives, it might be helpful to know how health care expenses for employees in the voluntary Healthy Measures program compare with those for the rest of the Safeway work force.
Shachmut declined to provide such information. “We frankly haven’t been disclosing that,” he said. “I would just prefer not to.” Pressed further, he said the data would not be available until April or later — long after Congress and the president aim to enact a health care bill.
“I promise you,” he said, “we’re as eager to know the answer to those questions as you are.”