Peloton instructors ride for fitness, fame
Published 4:06 pm Thursday, February 9, 2017
- Matt Wilpers, left, Robin Arzón and Alex Toussaint are three of Peloton’s top instructors. The indoor cycling company is closing the gap between fitness instructor and celebrity, one highly produced live-streamed class at a time.(Andi Elloway/The New York Times)
NEW YORK — Last year, Fred Klein spent a lot of time in group exercise classes in Manhattan, New York, although replacing his love handles with rock-hard obliques was not his objective. Klein is the chief content officer for Peloton Cycle, a boutique fitness studio. He was seeking instructors to poach and hire.
For months Klein burned calories but came up empty in his talent search. No instructor had the qualities he was looking for. Then, at a rival studio, Flywheel Sports, he discovered Alex Toussaint.
“Five minutes into the class, I knew it,” Klein said in the dazzled tone a Hollywood casting agent might use to recall first meeting Denzel Washington. “I was, like, he’s a really great Flywheel instructor. But also — that voice. This guy could do commercial voice-overs. What is he doing locked in a room with only 50 bikes?”
The fitness industry has been a cult of personality since the days of Jack LaLanne, and there is no shortage of models and performers within the instructor ranks at places like Equinox and SoulCycle. But perhaps no brand is trying harder to make the connection between working out and glossy entertainment more explicit than Peloton.
Peloton started three years ago and has a single location in Manhattan. Riders take classes there, just as they would at any indoor cycling studio. But Peloton’s main source of revenue comes from the black logo-embossed stationary bikes it sells for $2,000 around the country. (The company says it has sold 80,000.)
The physical studio, with cameras and lights placed amid the stationary bikes, is really the set where the company films classes, creating sleek videos that can be seen via live stream or downloaded on-demand by Peloton bike owners for $39 a month. The instructors are encouraged to break the fourth wall by looking directly into the camera and talking to the at-home riders, whose names and hometowns appear on a computer tablet affixed to their bikes and everyone else’s.
“Let’s not think about it as a fitness facility with cameras,” John Foley, a founder of Peloton and its chief executive, once told his staff. “Let’s think about it as a television streaming facility filming fitness content.”
In a sense, each class taught is the show, with the 11 instructors as young, beautiful, racially diverse cast members: It’s like “Real World: Peloton.”
There is Ally Love, 28, the Afro-sporting model-dancer and Brooklyn Nets host who used fitness to overcome a childhood car accident. There is Matt Wilpers, 33, the aw-shucks Georgia guy who ran Division I college track and might throw a country tune into his ride.
The Peloton executives want star power, but not just that. “It’s also about relatability and authenticity,” Klein said.
If the Peloton cast has a leading woman, it’s Robin Arzón, 35. She is the studio’s head instructor and the company’s vice president for fitness programming. She has, not incidentally, 86,000 followers on Instagram.
A former lawyer, Arzón quit office life in 2012 to take a teaching job at a group fitness studio and build a coaching business as RobinNYC. None of that compares with what she is doing for Peloton. “It’s the difference between standing with a megaphone in Union Square and getting on the soundstage at the ‘Today’ show,” she said.
“You’re up there on the stage, you obviously see the lights and the cameras and think, OK, this is different,” she added. “You’re being counted down by a producer and you simultaneously have nearly 60 people in the room, and at home, 800 people sometimes.”
Arzón was dressed in a black spandex catsuit with maroon piping that she had worn to teach her afternoon class that day. It was part of her five-piece capsule collection, which she helped design. The catsuit was carried in Peloton’s boutique, before selling out.
To not repeat outfits, she changed for her evening class into orange leggings, a black Peloton-branded sports bra and an orange hat worn backward so it wouldn’t cast a shadow across her face.
“I almost always wear bright lipstick, too,” said Arzón, who has discovered that bright colors pop on camera. “I don’t tend to wear eye shadow because that would be a disaster waiting to happen. You’ll look like a football player.”
Arzón runs 50- and 100-mile ultramarathons, and last year she published a motivational guide, “Shut Up and Run.” After her afternoon class, she did a 10-mile sprint around the city. The evening class would be her third workout of the day.
Although instructors care about their on-camera appearance, fitness comes first. “It’s not a dog and pony show,” she said.
When it was time to teach her 6:30 class, Arzón went upstairs to the studio to greet the live riders, then was cued in by a producer — 3, 2, 1. The show began, and she gave an over-the-top performance, pounding her hand against the bike frame, cursing as she climbed imaginary mountains, barking out “20 more seconds!” to slackers, giving shoutouts to home riders (“HP, I see you, baby, stay at the top”), dancing in the saddle to Kanye songs.
Fame for instructors at studio franchises like SoulCycle is intense but tends to be hyperlocal. But Peloton’s small cadre of instructors is reaching thousands of people around the world every week.
The physical studio, with cameras and lights placed amid the stationary bikes, is really the set where the company films classes, creating sleek videos that can be seen via live stream or downloaded on-demand by Peloton bike owners for $39 a month.